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Small Feet Shoe’s charge for delivery within UK, Europe and for the rest of the World, please select your shoes and select shipping option in checkout for a quotation. Additional pairs of shoes ordered all delivery charges are increased depending on the number of pair’s ordered from us. For a quotation please select the number of pairs required within the checkout and click on estimate delivery charges. If you need any help then please email us.
In Stock Items - Small Feet Shoes will dispatch all shoe’s from our In Stock selection within two business days via Royal Mail 1st Class recorded post, so you can expect your item to be delivered within 5 working day’s. For Europe your order is sent via Royal Mail Standard Air mail, therefor you should receive your order within 5-10 Working days. For the rest of the world items are sent International Air Mail via Royal Mail and should be delivered with 10-14 working days. As soon as your item is dispatched you will receive an email from us to notify you.
Made To Order - Most of our shoes are hand made or made to order for you there for delivery will be longer than our in stock items. Delivery will usually be sent to you within 14 WORKING DAYS from the date you place your order for the UK and up to 21 WORKING DAYS for our international customers. Please note during our busy period delivery may be delayed, therfore if your item is needed for an occasion then please let us know when placing your order. As soon as your item is dispatched you will receive an email from us to notify you.
PLEASE NOTE: Order's placed which include both in stock item's and made to order item's on the same order number will be dispatched together. If you wish for eg the in stock item to be sent separately then please place separate order's with us.
Polite Notice: We cannot always guarantee these specific time scales as some of our shoes are hand made to order in locations across the world. Delivery may sometimes get held up when clearing customs within the UK before we can send to you, of course should this happen and your item be delayed we will notify you to keep you fully up to date with your order. 80% of items are delivered within this time schedule but advise to order early especially if they are for a specific date or occasion. Our delivery schedules are only estimates, we cannot unfortunately give guarantees as sometimes deliveries can be delayed due to unforeseen circumstances out of Small Feet Shoe’s Control.
If you require shoes for a specific date (wedding day’s, events, proms etc) then please contact us first where we can give you an estimate the likely date of your item will arrive.
Non Receipt of your delivery
Please confirm if your order has not arrived to you within the specified delivery dates above and we will try to locate your parcel or you, if unsuccessful we can send a replacement for you free of charge.
Import & Tax charges
All international orders may be liable to pay local import taxes. Small Feet will accept no responsibility for these additional costs.