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Privacy Policy

At Small Feet Shoes Limited we take your privacy very seriously and treat all your Personal Information as confidential.  We will only use your data to benefit from your experience shopping with us and using our website.   We do not store any credit / debit card details and we do not share your information to any third parties.

Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.

Information About Us

The data controller is Small Feet Shoes Limited, a UK registered company 10568772 (we, our, us).  Data Protection Reference: ZA812264.  

Your Information

We will only use stored information about you in accordance with our privacy policy. By using our site, you consent to such use. 

Information Collected

When setting up an account, you will be asked to provide us with your name, billing address, delivery address details, contact number, email address and a password. As as present we do not take payments directly on line, once available you will be given the option to pay directly via your debit/credit card or using paypal should you prefer, when you are placing an order.  PLEASE NOTE: WE DO NOT STORE ANY CUSTOMER CREDIT CARD DETAILS

If applicable we will ask your age for competitions, prize draws or newsletter sign ups and you can also provide us with telephone contact details. This information is optional.

We may obtain information about your usage off our Web site to help us develop and improve it further.

What do we use your information for?

We use your information for the following purposes: 

To serve website content to you.

To handle orders, deliver products and process payments and refunds.

To communicate with you about your orders.

To update our records and generally maintain your account with us.

If you contact us, we may keep a record of that correspondence and your contact details.

For our statistical or survey purposes to improve this website and its services to you.

To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf. If you consent, to notify you of products or special offers that may be of interest to you.

Protecting Your Information

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.  PLEASE NOTE: WE DO NOT STORE ANY CUSTOMER CREDIT CARD DETAILS

Disclosure of Your Information

We will not disclose your information to any third party except under the following limited circumstances.

We may disclose your personal information to our service providers who operate elements of our web site service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and business partners who provide delivery fulfilment services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of the Act.

Third Party Services

We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them direct. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


If you have any questions, comments or requests regarding this Privacy Policy, we will be happy to answer them. Please contact Customer Services.